Frequently Asked Questions

Using Comemorial page is easy and you can find all the information on the main pages or in the brochure. However, if you still have any other questions, please try to find the answers by checking the FAQ section or by directly contacting our customer support.


How to create a Comemorial page

Choosing the right package is the first step. You can find it by visiting our Pricing page. There, you can choose a package that best suits your needs or try a free 30-day trial version.

Comemorial, who is it for?

Comemorial is for people who want to save memories of a dear person. Also, you can create obituary and invite family and friends. You may also receive condolences directly from the Comemorial page.

How does it work?

Enter the information about the person and continue to share memories with friends and family for years to come.


What are Comemorial packages and pricing?

There are two main packages that you can choose: Basic or Premium.

All packages enable you to connect multiple Memorial pages with a single QR code.

Find out more about our packages on the the Pricing page.

What is the difference between Comemorial Basic and Comemorial Premium packages?

Both packages offer a Memorial page for your chosen person. Basic package includes entering personal information, biography and a photograph, while the Premium package also enables you to create virtual photo album and a video gallery. Premium package also includes a Memories and Recollections page.

Do I get a free trial before the purchase?
Yes, Comemorial offers a free trial version. Just sing up and follow the steps.
What is the cost of Comemorial?

The price depends on your chosen package. We offer the following packages: Basic and Premium.

Find out all about them by visiting our Pricing page.


How to create an account

For easy registration sign up using your Google or Facebook account or enter your e-mail address and personal information. Once you sign up, you will get a notification e-mail to verify your account.

Can I update the information later?

Yes, publishing Comemorial page does not limit subsequent updates.

Can I upgrade my account to include more people?

Yes, you can connect multiple Memorial pages with a single QR code by choosing our Family package or by purchasing additional individual pages.

How do I cancel my account?

At any given time, a user can submit a request for service cancellation that will remove all user data stored in Comemorial database. The user can delete a Memorial page and later create a new one.

QR Code

What is a QR code and how does it work?

QR code (abbreviated from Quick Response) contains all information about the link to the Memorial page. It is enough to scan the QR code with your cell phone (just point the camera at the code), and it will open the web page that is assigned to that QR code.

How do I get a QR code?

You can get QR code as a print-ready material, or within the paid Box packages, you will get a Comemorial QR code in the form of a  plate.

Do I need a special software or application?

No, you just need a mobile phone. All smartphones have a camera with an in-built QR code reader.

Where do I place the QR code on the site?

Place the Comemorial QR code on a discreet, yet visible place so that the users could easily scan the QR code and access the service.
Before installation, please thoroughly clean the surface.

What is the meaning of the numbers on the QR code?

The first six symbols represent the serial number of your QR code, while the last three represent the ACTIVATION CODE.

What if the QR code is damaged, can I get new one?

Yes, you can purchase a new QR code in the form of a plate for all paid Comemorial packages. As for the free trial version, users can download a QR code in the PDF format at any time. For any additional support, please contact us at [email protected].

Memory page

What is Comemorial Memorial page?

A Comemorial web page is made to save your memories of a chosen person in the form of a text, photographs or videos. It can store information such as name, surname, religious symbol, photograph, description, photo album. The page will save memories and remind you of the precious moments you have spent together.

How do I create a Memorial page in Comemorial?

Please log in to your account and follow the steps for entering information. First, you will enter basic data (name, surname, year of birth and year of death, short description and photo of the person). During the process, you can also see the page preview. You can SAVE at any time, but the page will become visible only after you click PUBLISH.

Can I have multiple pages connected to just one location?

Yes, you can connect more than one memory page with a single QR code (location). If you have a family grave, you can have a page for each family member attached to just one location.

Can I have multiple pages connected to just one location?

Yes, you can connect more than one memory page with a single QR code (location). If you have a family grave, you can have a page for each family member attached to just one location.

Can I have multiple Comemorial pages with just one Comemorial account?

Yes, you can have as many Comemorial pages as you like connected to your account.

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